ISO 9241-940:2017
Ergonomics of human-system interaction - Part 940: Evaluation of tactile and haptic interactions

Standard No.

ISO 9241-940:2017

Release Date

2017

Published By

International Organization for Standardization (ISO)

Latest

ISO 9241-940:2017

Scope

This document — describes the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices, — specifies a procedure for the evaluation of haptic interactions by a usability walkthrough or usability test (see Annex J), and — provides guidance on the types of methods that are appropriate for the evaluation of specific attributes of haptic systems, cross-referenced to the guidance in the relevant clauses of other International Standards (see Annexes A, B, C, D, E, F and G). It applies to the following types of interaction: — augmented reality — information overlaid on a real scene, e.g. vibrating belt indicating distance; — gesture control of a device or a virtual scenario; — unidirectional interaction such as a vibrating phone or a vibrating belt; — virtual environment — virtual space with which a user can interact with the aid of a haptic device. This document applies to the following types of devices: — gesture sensor, e.g. video that discerns 3D hand movements, touch screens that sense 2D touches; — kinaesthetic haptic device, e.g. desktop haptic interface; — tactile display, e.g. vibrating phone. This document is not applicable to standard input devices such as keyboards, mice or track balls. NOTE devices such as keyboards and mice. This document can be used to identify the types of methods and measures for — establishing benchmarks, — establishing requirements for haptic interaction, — identifying problems with haptic interaction (formative evaluation), and — use of the criteria to establish whether a haptic system meets requirements (summative evaluation).

ISO 9241-940:2017 Referenced Document

• IEC 60950-1:2005 Information technology equipment - Safety - Part 1: General requirements
• ISO ISO IEC 27001-2013 cor2-2015 technical errata*， 2024-04-20 Update
• ISO 10218-1:2011 Robots and robotic devices - Safety requirements for industrial robots - Part 1: Robots
• ISO 13482:2014 Robots and robotic devices - Safety requirements for personal care robots
• ISO 1503:2008 Spatial orientation and direction of movement - Ergonomic requirements
• ISO 16484-2:2004 Building automation and control systems (BACS) - Part 2: Hardware
• ISO 9241-110:2006 Ergonomics of human-system interaction - Part 110: Dialogue principles
• ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 12: Presentation of information
• ISO 9241-171:2008 Ergonomics of human-system interaction - Part 171: Guidance on software accessibility
• ISO 9241-20:2008 Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services
• ISO 9241-210:2010 Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems
• ISO 9241-304:2008 Ergonomics of human-system interaction - Part 304: User performance test methods for electronic visual displays
• ISO 9241-400:2007 Ergonomics of human-system interaction - Part 400: Principles and requirements for physical input devices
• ISO 9241-910:2011 Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction
• ISO 9241-920:2009 Ergonomics of human-system interaction - Part 920: Guidance on tactile and haptic interactions
• ISO 9241-960:2017 Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions
• ISO/IEC 25010:2011 Systems and software engineering - Systems and software Quality Requirements and Evaluation (SQuaRE) - System and software quality models
• ISO/IEC 25022:2016 Systems and software engineering - Systems and software quality requirements and evaluation (SQuaRE) - Measurement of quality in use
• ISO/IEC 25023:2016 Systems and software engineering - Systems and software Quality Requirements and Evaluation (SQuaRE) - Measurement of system and software product quality
• ISO/IEC 25062:2006 Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability test reports
• ISO/IEC GUIDE 71:2014 Guide for addressing accessibility in standards
• ISO/IEC/IEEE 15288:2015 Systems and software engineering - System life cycle processes
• ISO/TR 16982:2002 Ergonomics of human-system interaction - Usability methods supporting human-centred design
• ISO/TS 20282-2:2013 Usability of consumer products and products for public use.Part 2: Summative test method
• ISO/TS 9241-411:2012 Ergonomics of human-system interaction - Part 411: Evaluation methods for the design of physical input devices

ISO 9241-940:2017 history

• 2017 ISO 9241-940:2017 Ergonomics of human-system interaction - Part 940: Evaluation of tactile and haptic interactions