International Organization for Standardization (ISO)
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ISO 9241-171:2008
Scope
This part of ISO 9241 provides ergonomics guidance and specifications for the design of accessible software
for use at work, in the home, in education and in public places. It covers issues associated with designing
accessible software for people with the widest range of physical, sensory and cognitive abilities, including
those who are temporarily disabled, and the elderly. It addresses software considerations for accessibility that
complement general design for usability as addressed by ISO 9241-110, IS09241-11 to ISO 9241-17,
ISO 14915 and ISO 13407.
This part of ISO 9241 is applicable to the accessibility of interactive systems. It addresses a wide range of
software (e.g. office, Web, learning support and library systems).
It promotes the increased usability of systems for a wider range of users. While it does not cover the
behaviour of, or requirements for, assistive technologies (including assistive software), it does address the use
of assistive technologies as an integrated component of interactive systems.
It is intended for use by those responsible for the specification, design, development, evaluation and
procurement of software platforms and software applications.
ISO 9241-171:2008 Referenced Document
ISO 13407:1999 Human-centred design processes for interactive systems
ISO 14915 Software ergonomics for multimedia user interface - Part 3: Media selection and combination
ISO 9241-110:2006 Ergonomics of human-system interaction - Part 110: Dialogue principles
ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability
ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 12: Presentation of information
ISO 9241-13:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 13: User guidance
ISO 9241-14:1997 Ergonomics requirements for office work with visual display terminals (VDTs) - Part 14: Menu dialogues
ISO 9241-15:1997 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 15: Command dialogues
ISO 9241-16:1999 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 16: Direct-manipulation dialogues
ISO 9241-17:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 17: Form-filling dialogues
ISO 9241-171:2008 history
2008ISO 9241-171:2008 Ergonomics of human-system interaction - Part 171: Guidance on software accessibility