ISO/TS 20282-2:2013 PDF

Scope: This part of ISO/TS 20282 specifies a user-based summative test method for the measurement of the usability and/or accessibility of consumer products and products for public use (including walk-up-anduse products) for one or more specific user groups. This test method treats accessibility as a special case of usability where the users taking part in the test represent the extremes of the range of characteristics and capabilities within the general user population. When the test method refers to usability, the method can also be used to test accessibility (unless otherwise specified).

ISO/TS 20282-2:2013 Referenced Document

ISO 20282-1 Ease of operation of everyday products - Part 1: Design requirements for context of use and user characteristics

2013 ISO/TS 20282-2:2013 Usability of consumer products and products for public use.Part 2: Summative test method
2006 ISO/TS 20282-2:2006 Ease of operation of everyday products - Part 2: Test method for walk-up-and-use products