ISO/TR 16982:2002
Ergonomics of human-system interaction - Usability methods supporting human-centred design

Standard No.

ISO/TR 16982:2002

Release Date

2002

Published By

International Organization for Standardization (ISO)

Latest

ISO/TR 16982:2002

Scope

This standard presents human-centered usability methods that can be used for design and evaluation, and details the advantages, disadvantages, and other factors relevant to the application of each usability method. This standard clarifies the impact of life cycle stages and individual project characteristics on the choice of usability methods, and provides examples of the application of usability methods in specific scenarios. Since the primary users of this standard are project managers, this standard addresses technical ergonomics issues only in the depth necessary so that managers can holistically understand their relevance and importance in the design process. As a supplement to this standard, GB/T 18978 provides a more complete explanation of these issues. The main users of GB/T 18978 are system developers, specification makers and system buyers. Nonetheless, all parties involved in the development of human-centred systems, including system end users, should be guided by this standard. The guidance in this standard can be tailored to a variety of specific design situations through the use of a list of questions that characterize the context in which the delivered product will be used. The corresponding life cycle processes should also be taken into consideration when selecting the appropriate availability method. This standard describes only methods that are widely used by usability experts and project managers. The details of how to implement or perform the described usability methods are not explicitly stated in this standard. NOTE: Most methods require the involvement of an ergonomics expert. These methods may not be used by persons who lack the appropriate skills and knowledge.

ISO/TR 16982:2002 Referenced Document

• GB/T 18905.1 Software engineering--Product evaluation--Part 1: General overview*， 2002-12-04 Update
• GB/T 18905.2 Software engineering--Product evaluation-Part 2: Planning and management*， 2002-12-04 Update
• GB/T 18905.3 Software engineering--Product evaluation-Part 3: Process for developers*， 2002-12-04 Update
• GB/T 18905.4 Software engineering--Product evaluation--Part 4: Process for acquirers*， 2002-12-04 Update
• GB/T 18905.5 Software engineering--Product evaluation--Part 5: Process for evaluator*， 2002-12-04 Update
• GB/T 18905.6 Software engineering--Product evaluation-Part 6: Documentation of evaluation modules*， 2002-12-04 Update
• GB/T 18976-2003 Human-centred design processes for interactive systems*， 2003-02-21 Update
• GB/T 18978.1 Ergonomic requirements for office work with visual display terminals (VDTs)--Part 1: General introduction*， 2003-02-21 Update
• GB/T 18978.10 Ergonomic requirements for office work with visual display terminals(VDTs)-Part 10:Dialogue principles*， 2004-05-10 Update
• GB/T 18978.11 Ergonomics of Human-System Interaction Part 11: Usability: Definitions and Concepts*， 2023-09-07 Update
• GB/T 18978.12 Ergonomic requirements for office work with visual display terminals(VDTs).Part 12:Presentation of information*， 2009-05-06 Update
• GB/T 18978.13 Ergonomic requirements for office work with visual display terminals(VDTs).Part 13:User guidance*， 2009-05-06 Update
• GB/T 18978.143 Ergonomics of human-system interaction.Part 143:Forms*， 2018-06-07 Update
• GB/T 18978.151 Ergonomics of human-system interaction.Part 151:Guidance on World Wide Web user interfaces*， 2014-09-03 Update
• GB/T 18978.16 Ergonomic requirements for office work with visual display terminals (VDTs).Part 16:Direct manipulation dialogues*， 2018-06-07 Update
• GB/T 18978.2 Ergonomic requirements for office work with visual display terminals(VDTs)-Part 2:Guidance on task requirements*， 2004-05-10 Update
• GB/T 18978.300 Ergonomics of human-system interaction.Part 300:Introduction to electronic visual display requirements*， 2012-12-31 Update
• GB/T 18978.304 Ergonomics of human-system interaction—Part 304: User performance test methods for electronic visual displays*， 2021-12-31 Update
• GB/T 18978.307 Ergonomics of human-system interaction—Part 307: Analysis and compliance test methods for electronic visual displays*， 2015-12-10 Update
• GB/T 18978.400 Ergonomics of human-system interaction.Part 400:Principles and requirements for physical input devices*， 2012-12-31 Update
• GB/T 8566 Systems and software engineering—Software life cycle processes*， 2022-10-14 Update

ISO/TR 16982:2002 history

• 2002 ISO/TR 16982:2002 Ergonomics of human-system interaction - Usability methods supporting human-centred design