BS PD ISO/IEC TR 20000-12:2016
Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC®

Standard No.

BS PD ISO/IEC TR 20000-12:2016

Release Date

2016

Published By

British Standards Institution (BSI)

Latest

BS PD ISO/IEC TR 20000-12:2016

BS PD ISO/IEC TR 20000-12:2016 Referenced Document

• ISO 31000:2009 Risk management - Principles and guidelines
• ISO 9000:2015 Quality management systems - Fundamentals and vocabulary
• ISO 9001:2015 Quality management systems - Requirements
• ISO/IEC 20000-1:2011 Information technology - Service management - Part 1: Service management system requirements
• ISO/IEC 20000-2:2012 Information technology - Service management - Part 2: Guidance on the application of service management systems
• ISO/IEC 20000-3:2012 Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
• ISO/IEC 21827:2008 Information technology - Security techniques - Systems Security Engineering - Capability Maturity Modelę (SSE-CMMę)
• ISO/IEC 27000:2014 Information technology - Security techniques - Information security management systems - Overview and vocabulary
• ISO/IEC 27001:2013 Information technology.Security techniques.Information security management systems.Requirements
• ISO/IEC 27013 Information security, cybersecurity and privacy protection — Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 — Amendment 1
• ISO/IEC TR 20000-10:2015 Information technology - Service management - Part 10: Concepts and terminology
• ISO/IEC TR 20000-11:2015 Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL
• ISO/IEC TR 20000-4:2010 Information technology - Service management - Part 4: Process reference model
• ISO/IEC TR 20000-5:2013 Information technology.Service management.Part 5: Exemplar implementation plan for ISO/IEC 20000-1
• ISO/IEC TR 20000-9:2015 Information technology - Service management - Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services

BS PD ISO/IEC TR 20000-12:2016 history

• 2016 BS PD ISO/IEC TR 20000-12:2016 Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC®