ISO/IEC TR 20000-11:2015 Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL
International Organization for Standardization (ISO)
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ISO/IEC TR 20000-11:2015
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2015ISO/IEC TR 20000-11:2015 Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL