This International Standard is intended for board members and policy makers in all types of organizations (large and small) in the private, public and non-profit sectors. It describes the values and beliefs that make an organization human-centered, as well as the key business benefits that can be achieved, and explains the risks to the organization if it is not human-centered. It provides recommendations for the policies that board members must implement to achieve this goal. She sets out high human-centered principles for board approval to optimize performance, minimize risk for organizations and individuals, maximize well-being in their organization, and improve their relationships with their customers. The importance of an organizational policy that addresses human-centeredness is highlighted. This International Standard is not a management system standard. It is not intended or suitable for certification purposes or intended for regulatory or contractual purposes. This International Standard is not intended to prevent the development of national standards that are more specific or demanding.
EN ISO 27500:2017 Referenced Document
ISO 6385:2004 Ergonomic principles in the design of work systems
ISO 7250-1:2008 Basic human body measurements for technological design - Part 1: Body measurement definitions and landmarks
ISO 7250-3:2015 Basic human body measurements for technological design - Part 3: Worldwide and regional design ranges for use in product standards
ISO 9241-110:2006 Ergonomics of human-system interaction - Part 110: Dialogue principles
ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability
ISO 9241-129:2010 Ergonomics of human-system interaction - Part 129: Guidance on software individualization
ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 12: Presentation of information
ISO 9241-13:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 13: User guidance
ISO 9241-143:2012 Ergonomics of human-system interaction - Part 143: Forms
ISO 9241-14:1997 Ergonomics requirements for office work with visual display terminals (VDTs) - Part 14: Menu dialogues
ISO 9241-151:2008 Ergonomics of human-system interaction - Part 151: Guidance on World Wide Web user interfaces
ISO 9241-154:2013 Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications
ISO 9241-15:1997 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 15: Command dialogues
ISO 9241-161:2016 Ergonomics of human-system interaction - Part 161: Guidance on visual user-interface elements
ISO 9241-16:1999 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 16: Direct-manipulation dialogues
ISO 9241-171:2008 Ergonomics of human-system interaction - Part 171: Guidance on software accessibility
ISO 9241-1:1997 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 1: General introduction
ISO 9241-20:2008 Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services
ISO 9241-210:2010 Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems
ISO 9241-2:1992 Ergonomic requirements for office work with visual display terminals (VDTs); part 2: guidance on task requirements
ISO 9241-300:2008 Ergonomics of human-system interaction - Part 300: Introduction to electronic visual display requirements
ISO 9241-302:2008 Ergonomics of human-system interaction - Part 302: Terminology for electronic visual displays
ISO 9241-303:2011 Ergonomics of human-system interaction - Part 303: Requirements for electronic visual displays
ISO 9241-5:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 5: Workstation layout and postural requirements
ISO 9241-6:1999 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 6: Guidance on the work environment
ISO/TR 7250-2:2010 Basic human body measurements for technological design - Part 2: Statistical summaries of body measurements from individual ISO populations
OHSAS 18001-1999 Occupational health and safety management systems - Specification
EN ISO 27500:2017 history
2017EN ISO 27500:2017 The human-centred organization - Rationale and general principles