ISO 18065:2015
Tourism and related services - Tourist services for public use provided by Natural Protected Areas Authorities - Requirements

Standard No.

ISO 18065:2015

Release Date

2015

Published By

International Organization for Standardization (ISO)

Latest

ISO 18065:2015

Scope

This International Standard establishes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas. NOTE These NPAs can be publicly or privately managed, managed by the community or by NGO, or managed by a mixture of some or all of these possibilities.

ISO 18065:2015 Referenced Document

• ISO 10002:2014 Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
• ISO 21101:2014 Adventure tourism.Safety management systems.Requirements
• ISO 21103:2014 Adventure tourism.Information for participants
• ISO 31000:2009 Risk management - Principles and guidelines
• ISO 7001:2007 Graphical symbols - Public information symbols

ISO 18065:2015 history

• 2015 ISO 18065:2015 Tourism and related services - Tourist services for public use provided by Natural Protected Areas Authorities - Requirements