SB/T 11043-2013
Restaurant industry service quality evaluation criteria (English Version)

Standard No.

SB/T 11043-2013

Language

Chinese, Available in English version

Release Date

2014

Published By

Professional Standard - Business

Latest

SB/T 11043-2013

Scope

This standard stipulates the standardized service processes and service quality evaluation requirements for various service items and related service personnel in catering enterprises. This standard applies to all types of domestic catering business enterprises.

SB/T 11043-2013 history

• 2014 SB/T 11043-2013 Restaurant industry service quality evaluation criteria