This document stipulates the terms and definitions of home care services, home service agencies, service personnel, service content, classification of star-rated home care caregivers, basic requirements for service management and customer relationship management, and evaluation requirements for star-rated caregivers. This document applies to the process of home-based elderly care services in Hubei Province and the management of home-based elderly care services by domestic service agencies that provide home-based elderly care services.
T/JTFW 001-2024 history
2024T/JTFW 001-2024 Quality Standards for Home Care Services in Wuhan City