General Principles 2 Terminology 3 Basic Regulations 4 Order Receiving Procedures 4.1 Telephone Answering 4.2 Telephone Making 4.3 Customer Information Confirmation 4.4 Telephone Reservation 5 Service Preparation Procedures 5.1 Tool Inspection 5.2 Dress Requirements 5.3 Appearance Requirements 6 Door-to-Door Service Behavior Rules 6.1 Door-to-Door Behavior Requirements 6.2 Customer’s Home Behavioral requirements 6.3 Behavioral requirements during service 7 Cleaning and maintenance procedures 7.1 Cleaning of range hoods 7.2 Cleaning of pulsator washing machine 7.3 General cleaning of drum washing machine 7.4 Full disassembly of drum washing machine and deep cleaning 7.5 Refrigerator cleaning 7.6 Air conditioning cleaning 7.7 Electric water heater cleaning 7.8 Microwave oven and disinfection cabinet , Stove, dishwasher, steamer cleaning 7.9 Water dispenser cleaning 7.10 Air purifier, fresh air cleaning 7.11 Ventilation fan cleaning The wording of this standard List of cited standards
T/ZJCA 003-2022 history
2022T/ZJCA 003-2022 Household appliance cleaning service specification