1 Scope
The objective of implementing the pan-European in-vehicle emergency call system ( eCall ) is to automate the notification of a traffic accident, wherever in Europe, with
the same technical standards and the same quality of services objectives by using
'Public Land Mobile Networks'(PLMN) (such as GSM and UMTS), which supports the European
pre-assigned emergency destination address (see normative references) and to provide
a means of manually triggering the notification of an incident.
This document specifies the general operating requirements and intrinsic procedures
for in-vehicle emergency call ( eCall ) services in order to transfer an emergency message from a vehicle to a Public Safety
Answering Point (PSAP) in the event of a crash or emergency, via an eCall communication session and to establish a voice channel between the in-vehicle equipment and the PSAP.
Private third party in-vehicle emergency supporting services may also provide a similar
eCall function by other means. The provision of such services are defined in EN 16102, and are outside the scope of this document.
The communications protocols and methods for the transmission of the eCall message are not specified in this document.
This document specifies the operating requirements for an eCall service. An important part of the eCall service is a Minimum Set of Data (MSD). The operating requirements for the MSD are determined in this document, but
the form and d...
BS EN 16072:2022 Referenced Document
EN 16062 Intelligent transport systems - ESafety - eCall high level application requirements (HLAP) using GSM/UMTS circuit switched networks*, 2023-08-09 Update
EN 16454 Intelligent transport systems - ESafety - ECall end to end conformance testing*, 2023-09-20 Update
EN ISO 24978 Intelligent transport systems - ITS Safety and emergency messages using any available wireless media - Data registry procedures (ISO 24978:2009)*, 2024-04-21 Update
BS EN 16072:2022 history
2022BS EN 16072:2022 Intelligent transport systems. ESafety. Pan-European eCall operating requirements
2015BS EN 16072:2015 Intelligent transport systems. ESafety. Pan-European eCall operating requirements
2011BS EN 16072:2011 Intelligent transport systems. eSafety. Pan-European eCall operating requirements