TS 103 294-2014
Speech and multimedia Transmission Quality (STQ); Quality of Experience; A Monitoring Architecture (V1.1.1)

Standard No.

TS 103 294-2014

Release Date

2014

Published By

ETSI - European Telecommunications Standards Institute

Latest

TS 103 294-2014

Scope

The goal of the present document is to provide a concept for addressing quality of experience. This concept concerns the following aspects: ? A clear and unambiguous terminology concerning concepts (services@ quality@ Qoe@ etc.) as they should be used to address quality of experience. ? A theoretical and abstract model for QoE: the ARCU model. ? An operational and generic abstraction for modelling and estimating QoE: the QoE layered model. ? The specification of a software agent implementing the QoE layered model.

TS 103 294-2014 history

• 2014 TS 103 294-2014 Speech and multimedia Transmission Quality (STQ); Quality of Experience; A Monitoring Architecture (V1.1.1)