Shanghai Provincial Standard of the People's Republic of China
Latest
DB31/T 863-2014
Scope
This standard stipulates the service principles, service etiquette, service content and service procedures, performance evaluation, etc. for administrative services provided by administrative service centers. This standard applies to Shanghai government administrative service centers at all levels, administrative service centers of administrative committees, departmental administrative service windows, etc. Other institutions that provide administrative services can refer to it.
DB31/T 863-2014 history
2014DB31/T 863-2014 Administrative Service Center Service Specifications