T/SHMHZQ 005-2022
Specification for customer service management standards of Supply chain platform (English Version)

Standard No.

T/SHMHZQ 005-2022

Language

Chinese, Available in English version

Release Date

2022

Published By

Group Standards of the People's Republic of China

Status

Be replaced 2023-06

Replace By

T/SHMHZQ 005-2023

Latest

T/SHMHZQ 005-2023

Scope

5.5.1 Responsible for customer service; 5.5.2 Responsible for answering customer inquiries and promoting order transactions; 5.5.3 Improve customer satisfaction, order conversion rate and customer unit price through various methods; 5.5.4 Responsible for order processing, order inquiry, and distribution and customer after-sales service; 5.5.5 Maintenance of daily promotional activities.

T/SHMHZQ 005-2022 history

• 2023 T/SHMHZQ 005-2023 Cultural and creative products design process specification
• 2022 T/SHMHZQ 005-2022 Specification for customer service management standards of Supply chain platform
• 2021 T/SHMHZQ 005-2021 Child health management service specification